Business Model Innovation Through Process Change
More and more companies I see these days are making strategic process changes to drive unprecedented business model innovation. Forbes has embraced online collaborative publishing as it adds a...
View ArticleSocial Media’s Productivity Payoff
How’s this for counter-intuitive? Social technologies — the software and services that make it possible to show off your vacation pictures to all your Facebook friends and follow your favorite team...
View ArticleDon’t Build a Database of Ruin
Many businesses today find themselves locked in an arms race with competitors to see who can convert customer secrets into the most pennies. To try to win, they are building perfect digital dossiers,...
View ArticleUber and the Delicate Business of Creating a Platform
Over the last year, a new app has been changing the way people get limos in some major cities in the US. Uber — founded by Garrett Camp, Oscar Salazar, and Travis Kalanick, and launched in 2010 in San...
View ArticleHow Big Companies Beat Local Competition in Emerging Markets
You might think that emerging country companies are more ready to address the needs of and win customers in other emerging markets. Indeed, India’s Godrej Consumer Products Ltd. is expanding rapidly...
View ArticlePig Wings: Creating Demand in a New Category
Americans love chicken wings. Last year they ate three billion pounds of the sauce-covered poultry products. Buffalo Wild Wings, a Minneapolis-based restaurant chain that specializes in wings, has a...
View ArticlePICNIC Festival To Explore The Shift From Top-Down To Bottom-Up
We are officially in the age of democratized everything. Entrenched systems have been buckling under the disruptive pressure of participation and instant feedback for years. Business, education,...
View ArticleHow Smaller Bets Can Revitalize Hollywood
Bachelorette, a film starring Kirsten Dunst, created a small sensation this summer when it was released to video-on-demand (VOD) a month ahead of it’s September 7 theatrical debut. Normally, movies...
View ArticleWill Big Data Kill All But the Biggest Retailers?
Increasingly, the largest retailers in markets across the country are employing sophisticated personalized marketing and thereby becoming the primary shopping destination for a growing number of...
View ArticleOpen India: Considerations for Retailers
India has rapidly emerged as one of the largest economies in the world, but it is also one of the most complex. Now, led by Prime Minister Manmohan Singh’s insistence that “good economics is good...
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